General settings

This page describe general settings for EDD App.

Enabling DH: Estimated Delivery Date

Estimated Delivery Date (EDD) is enabled by default after you install it. Although the app is enabled, it will not impact the store unless a widget is set up in the storefront.

Dispatching date

The date of the customer's order is processed, packaged, and handed over to the courier ready for dispatch. It is also called Shipping date (the date of handover to the start point of shipping).

Factors affecting the calculation:

  1. Dispatching Working days

Which days within a week does the business operate and accept orders for processing?

  1. Processing days

How long does it take from the moment a customer's order is received to when it is fully processed and ready to be handed over to the courier for delivery?

  1. Cutoff time

What is the deadline time after which customer orders are no longer processed on the same day and are instead deferred to the next working day?

  1. Time zone

What is the time zone of your warehouse?

Delivery date

The date on which your customer can expect to receive their order. If you have specific rules for the buyers' region or certain products have special logistics rules, the app fully supports customisation, which can be viewed separately in Customise Delivery Areas and Customise Products.

Factors affecting the calculation:

  1. Delivering working days

Which days in a week when shipping is possible?

  1. Min delivery days

What is the minimum number of days it takes for an order to be shipped and delivered in general?

  1. Max delivery days

What is the maximum number of days it takes for an order to be shipped and delivered in general?

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